SHIPPING & RETURNS

Shipping Policy

Thank you for visiting and shopping at Kim's J.​ Following are the terms and conditions that constitute our Shipping Policy.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Damages

Kim's J​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Return & Exchange Policy

If you are not not entirely satisfied with your purchase, we're here to help

Due to international import reasons, all items on this website  will not be accepted for return or refund, however, most of items are still exchangeable for sizes.

you have 7 calendar days to exchange an item from the date you received it.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

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